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Glossary

Insurance claims - Process to recover loss under insurance

The insurers and insurance companies that consumers do business with will each have a procedure in place for insurance claims, partly for professional reasons, to speed up the time taken and cost to process claims, and partly to lessen the financial hardship and emotional strain to their customers.
Insurance is cover for property, possessions, life, health, family and pets against harm, damage and theft. No one wants harm to come to themselves their family or possessions, but it can be a real possibility so insurance products are taken out to lessen the financial hardships that may arise.

Claims Example - UK Insurance and the Claims Procedure
Customers taking out UK insurance should always make a point of finding out the claims procedures of their insurance provider and if any special steps are required for their product prior to buying.
For making a claim on the insurance policy the advice is simple.
Customers should once again check the details of their policy to ensure they have not breached the exclusions of the policy and invalidated it.
Then customers should check that the insurance policy covers them for their claim this will save time and effort from being wasted.
If the customer has grounds for a claim they should then follow the instructions of their UK insurer or insurance policy broker.
When claiming customers should always be honest, because if their claim is investigated and they are found to have been less than honest the claim will be invalidated.
Finally customers should be patient their provider will be as efficient has possible, they are trying to provide the best service they can in their customers best interests.

Claiming Information
If instalments are being paid on an insurance policy and a claim is made, the remaining instalments on the policy normally become due.